Effective Date: 13.09.2024

At 365Parcel, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, address, email address, phone number, and payment information.
  • Non-Personal Information: We may also collect non-personal information, including browser type, operating system, IP address, and usage data related to your interactions with our website.
2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and manage your orders and deliveries.
  • To communicate with you regarding your orders, updates, and customer service inquiries.
  • To improve our website, services, and user experience through data analysis and feedback.
  • To send you marketing communications, if you have opted to receive them. You can opt-out at any time.
  • To comply with legal obligations and protect our rights and the rights of others.
3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who help us administer our services, such as payment processors, shipping companies, and customer service platforms.
  • Legal Authorities: If required by law or in response to a valid legal request, we may disclose your information to law enforcement or other regulatory bodies.
4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

  • Access and review the personal information we hold about you.
  • Request correction of any inaccurate or incomplete information.
  • Request deletion of your personal information, subject to our legal obligations to retain certain information.

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with a new effective date. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

365Parcel
Address: V. Nagevičiaus g. 3, LT-08237 Vilnius
Reg. nr.: 306274897
info@365parcel.com
+371 26865698

Thank you for choosing 365Parcel for your delivery needs!